hbo app

[ChrisCouchman]

have Sky glass and HBO Max Basic with Ads is showing on my account as £0 a month, Current and Included at no extra cost. However, when I open HBO Max on my Sky glass and try to watch The Pitt, it says ‘Get Access on Sky’ and tells me to log into my Sky account. I have already checked Manage Subscription and the HBO Max entitlement is definitely showing as current. Please can you refresh or re-provision my HBO Max entitlement and activation/linking on my Sky Q account? I do not want to purchase or upgrade the subscription.”

[Brill+Gill]

Hi @ChrisCouchman, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141