Charged for Hayu subscription but never activated

[DAGR66]

How do  I get a refund of a Hayu Subscription that I never activated? I have been billed £4.99 for the last 3 months. Can I get a refund? How do I canel future payments? Any advice would be much appreciated. 

[caesarome]

@DAGR66 

You will have to contact Sky about this so under “Need more help” at the bottom of this page might be the number to use:

https://www.sky.com/help

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

[DAGR66]

Thanks, but I cannot see where to contact?

[caesarome · Accepted solution]

It looks like the number isn't showing at present so another  option is to try social media or via the "no, I still need help" option at the bottom of this link:

https://www.sky.com/help/articles/cancel-sky-tv

[DAGR66]

Thanks for your help. Ended up getting a phone number and they cancelled it. Thanks for your help!