Discussion topic: Cant change payment details
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Message posted on 21 Jul 2024 02:02 PM
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Cant change payment details
I get an error "Sorry something has gone wrong" when I try to change my billing details. My current card has expired.
I have tried over multiple days on multiple devices.
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All Replies
Message posted on 21 Jul 2024 04:06 PM
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Re: Cant change payment details
Give Sky a call.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 01 Feb 2025 05:15 AM
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Re: Cant change payment details
Hi was wondering if you know how to change card details ? I'm new to sky and waiting for my package but I too get the same message as I need to change my card details.
Many thanks.
Yaz
Message posted on 01 Feb 2025 05:34 AM
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Re: Cant change payment details
You will need to follow the advice already given and call Sky.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 01 Feb 2025 05:01 PM
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Re: Cant change payment details
I ended up having to call, I dont think there is another way.
Calling was successful.
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