18 Dec 2024 09:53 AM
Hi we are emigrating so I would like to cancel
18 Dec 2024 09:55 AM
Posted by a Superuser, not a Sky employee. Find out more@IgorRogerio You can't cancel through a public forum, you will need to call Sky.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
18 Dec 2024 09:56 AM - last edited: 18 Dec 2024 09:56 AM
Posted by a Superuser, not a Sky employee. Find out moreYou can not cancel via here.
You need to contact Sky and give them 31 days notice to cancel a TV service and 14 days notice for broadband and talk, so you can either call or use the messaging service to do this.
https://www.sky.com/help/articles/cancel-sky-tv
Select "No, I still need help" at the bottom of the page on the above link.
18 Dec 2024 10:18 AM
Posted by a Superuser, not a Sky employee. Find out moreRemember to allow sufficient time to return any loaned equipment Sky are expecting back (the packaging is sent out towards the end of your notice period), and although moving abroad please keep your proof of posting it back safe and indefinitely.
18 Dec 2024 10:45 AM
Thank you for share this information.
No problem. Browse or search to find help, or start a new discussion on Community.
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