30 May 2024 05:01 PM
I am the bill payer but I'm not the account holder . I want to cancel the sky but I don't have the details needed
30 May 2024 05:11 PM
Posted by a Superuser, not a Sky employee. Find out moreOnly the account holder can cancel I'm afraid as you paying the bill doesn't come into it.
30 May 2024 05:38 PM
Posted by a Superuser, not a Sky employee. Find out moreThe same advice applies that was provided last July
https://helpforum.sky.com/t5/Account-Billing/Cancel/m-p/4363326#M183207
01 Jul 2024 05:00 PM
My sky services have been restricted cause I have not paid my bill. I want to change and go to sky stream but I'm not the account holder just bill payer . My friend has moved away and we have fallen out . I spoke to sky before and the said to cancel dd. Then wait for the sky to be cancelled how long will that be
01 Jul 2024 05:06 PM - last edited: 01 Jul 2024 05:07 PM
Posted by a Superuser, not a Sky employee. Find out moreSky can cancel an account when the bill becomes more than 56 days overdue.
01 Jul 2024 05:07 PM - last edited: 01 Jul 2024 05:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@27Nataliej wrote:
Then wait for the sky to be cancelled how long will that be
If you cancel the payment method then Sky might cancel the account is no payment has been received after 56 days.
01 Jul 2024 05:17 PM
Hi thank you for replying to me. I have not paid my bill for 15th June and it won't go out on 15th July either . So what happen then cause that will be 30 days of not paying for the bill
01 Jul 2024 05:20 PM - last edited: 01 Jul 2024 05:22 PM
Posted by a Superuser, not a Sky employee. Find out more56 days would be around the 15th August. Sky will then send emails/letters and the like to the account holder, that is if they haven't done it already.
01 Jul 2024 05:20 PM - last edited: 01 Jul 2024 05:21 PM
Posted by a Superuser, not a Sky employee. Find out moreNothing until at least 56 days from 15th June have elapsed.
01 Jul 2024 05:21 PM
Posted by a Superuser, not a Sky employee. Find out more
@27Nataliej wrote:Hi thank you for replying to me. I have not paid my bill for 15th June and it won't go out on 15th July either . So what happen then cause that will be 30 days of not paying for the bill
@27Nataliej nothing will happen for at least 56 days from the payment due date of the first unpaid bill and even then there is no guarantee that sky will automatically cancel an account
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