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Discussion topic: Cancel broadband

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This message was authored by lubo88 This message was authored by: lubo88

Cancel broadband

I spoke to someone last month about cancelling my broadband but I'm still getting charged
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel broadband

Posted by a Superuser, not a Sky employee. Find out more

@lubo88 

Are you still in your 14 days notice period? Did you receive an email from Sky acknowledging the cancellation? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Cancel broadband

Posted by a Superuser, not a Sky employee. Find out more

@lubo88 

Billing continues as normal up to the day it is cancelled so what date did you speak to Sky about cancelling ?

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