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Discussion topic: Cancel broadband

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This message was authored by: lubo88

Message posted on ‎01 Jan 2025 11:25 AM

Cancel broadband

I spoke to someone last month about cancelling my broadband but I'm still getting charged
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Superuser
This message was authored by: Daniel0210

Message posted on ‎01 Jan 2025 11:29 AM

Re: Cancel broadband

Posted by a Superuser, not a Sky employee. Find out more

@lubo88 

Are you still in your 14 days notice period? Did you receive an email from Sky acknowledging the cancellation? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Sky customer since 2001
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Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: caesarome

Message posted on ‎01 Jan 2025 11:57 AM

Re: Cancel broadband

Posted by a Superuser, not a Sky employee. Find out more

@lubo88 

Billing continues as normal up to the day it is cancelled so what date did you speak to Sky about cancelling ?

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