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Discussion topic: Cancel BT

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This message was authored by Amelia+24 This message was authored by: Amelia+24

Cancel BT

I need to cancel BT sports 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Cancel BT

Posted by a Superuser, not a Sky employee. Find out more

@Amelia+24 

If you pay BT Sport directly you need to contact them. If you pay for it through Sky select ‘Need more help’ at the bottom of the following link which will lead to a phone number.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one).
UK customer ~ The link should include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Cancel BT

Posted by a Superuser, not a Sky employee. Find out more

You can't do that here.  You have to contact Sky...  This is a forum of other customers.

I am just another Sky customer and my views are my own
This message was authored by GD1 This message was authored by: GD1

Re: Cancel BT

Posted by a Superuser, not a Sky employee. Find out more

@Amelia+24  You don't need to repost your original post to bump it up, so I've removed the duplicate post.

 

When posting to this forum you need to be aware it is a forum not a live chat facility and replies will be provided as & when other members of the forum can do so.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Cancel BT

Posted by a Superuser, not a Sky employee. Find out more

@Amelia+24 

If you pay BT Sport directly you need to contact them. If you pay for it through Sky select ‘Need more help’ at the bottom of the following link which will lead to a phone number.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one).
UK customer ~ The link should include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Timi This message was authored by: Timi

Re: Cancel BT

Hi, I tried to call the number but it is not recognized. 

 

This message was authored by caesarome This message was authored by: caesarome

Re: Cancel BT

Posted by a Superuser, not a Sky employee. Find out more

Who are you trying to call Sky or BT, if Sky try using the messaging service available on that link during working hours.

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