How do I Unlock My sky

[Pied+piper1]

I am an old member returning to sky and my sky is linked to my old account. How do I unlock the account or set up a new one if my email address hasn't changed?

any help greatfully received 

[caesarome]

@Pied+piper1 

If you want to use the same email address then you need to first remove it from the old account first so log into the old account here:

https://www.sky.com/myaccount/my-details

Then delete the email address by providing another one and logout of this account, this will then free it up to use when setting up your new Sky ID:

https://www.sky.com/help/diagnostics/sky-id/sky-id