Can an agent contact me please

[Tashjamcake]

Would an agent please get in touch with me regarding a mobile account query/issue. Thank you

[peter-marlow+1966]

You are not talking to sky customer service on here we are all fellow customers on here like yourself 

You can post your information  and someone  may be able to help, or you could  call sky  on your  mobile on 150

[Daniel0210]

@Tashjamcake 

As above.

Sky won't contact you. Your Community tag name isn't linked to any Sky accounts you have so they won't know who you are anyway. You need to initiate the contact. Of course, if your mobile services are restricted due to a missed payment any calls to Sky will only prompt you to pay. 

[Stevew231]

I placed an order for my new property got the email confirming & straight away it was cancelled.  Can you explain thanks. 

[caesarome]

@Stevew231 

Please read the post above for why you will not be contacted via here and instead you need to contact Sky about this.

[MightyQuinn]

Hi @Stevew231   Sorry we would have no idea, you need to contact Sky for an answer.

[SKY1992bf]

---

@Stevew231 wrote:

I placed an order for my new property got the email confirming & straight away it was cancelled.  Can you explain thanks. 

---

@Stevew231  what did you order as it's possible you're failed credit checks 

[William34]

I'm disabled and need to talk to an agent please 

[Daniel0210]

@William34 
We are customers and this is a customer ➡️ customer discussion forum where we try to help other Sky customers. I’m afraid you aren’t communicating with Sky by posting on here.

If there are health issues involved that amongst other things may affect the ability to communicate, it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning so have a look at these related links… ~

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance

[William34]

Can I talk to an agent please 

[Daniel0210]

@William34 

No point in multiple posts.

You either have to call, or perhaps read my previous post. Your third post has been removed.