Discussion topic: Ive cancelled my sky, equipment return

This message was authored by: Kp39 · ‎25 Nov 2025

I have posted my sky equipment back and only just realised I didn't add a note with my account number.

How should I go about it ?. It seems impossible to talk to an actual person. Would the proof of postage be enough ?

This message was authored by: Chrisee · ‎25 Nov 2025

@Kp39 it should be but be prepared to be threatened with a charge then call Sky and thry will give you a link to send a picture of the postal receipt..

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: caesarome · ‎25 Nov 2025

@Kp39 wrote:

I have posted my sky equipment back and only just realised I didn't add a note with my account number.

@Kp39

They should be able to track that it is from you via the return lable and the QR code that is on it so not putting these detailos in should not be an issue.

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Discussion topic: Ive cancelled my sky, equipment return

Ive cancelled my sky, equipment return

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