@Lambo1 wrote:
My Sky broadband is due to be cancelled on the 11th September 2024 I need to postpone it for another month is this possible or will I be hit with a massive cancellation fee
All you can do is phone Sky and ask them to cancel the cancellation request. However its possible being quite close to the termination date you may be too late, as whilst Sky are likely to be able to undo the cancellation on their end, the request also has to go over to Openreach. Based on other threads on this forum there have been issues where Sky have cancelled a broadband cancellation request, but Openreach have still acted upon it due to not receiving enough notice.
Sky Stream and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
