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Discussion topic: Can I cancel my landline?

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This message was authored by Suzi216 This message was authored by: Suzi216

Can I cancel my landline?

I've had a landline for years, but it never gets used. Can I cancel that part of Sky


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Can I cancel my landline?

Posted by a Superuser, not a Sky employee. Find out more

@Suzi216  If you have Broadband with Sky then no, you still need a landline, if you have a calls package you can remove that in favour of Pay as You Talk calls.  You would need to call Sky to remove the calls package.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Can I cancel my landline?

Posted by a Superuser, not a Sky employee. Find out more

@Suzi216  If you have Broadband with Sky then no, you still need a landline, if you have a calls package you can remove that in favour of Pay as You Talk calls.  You would need to call Sky to remove the calls package.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Can I cancel my landline?

Posted by a Superuser, not a Sky employee. Find out more

@Suzi216  Not if your internet connection comes through it, unless you don't want broadband also 


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Please note: I only provide help on the main forums and not via PM
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can I cancel my landline?

Posted by a Superuser, not a Sky employee. Find out more

@Suzi216 

It's incorporated in your Broadband subscription. If you don't make calls on your landline phone make sure you're on the Sky Pay As You Talk tariff whereby if you make no calls they'll be no call charges. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Suzi216
Topic Author
This message was authored by Suzi216 This message was authored by: Suzi216

Re: Can I cancel my landline?

Thank you for your speedy response. 
I really appreciate your help. 
best wishes. 

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