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Discussion topic: Broadband say I have to pay bill when it’s been paid

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Avatar for Wolfsfone
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This message was authored by: Wolfsfone

Message posted on ‎06 Nov 2025 10:41 AM

Broadband say I have to pay bill when it’s been paid

Sky mobile app states that I have to pay my broadband bill, yet I paid the bill on the 10/10/25.

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Avatar for MightyQuinn
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This message was authored by: MightyQuinn

Message posted on ‎06 Nov 2025 10:50 AM

Re: Broadband say I have to pay bill when it’s been paid

Posted by a Superuser, not a Sky employee. Find out more

Hi @Wolfsfone   You will need to discuss this with Sky (150).

Welcome to the Sky Community Forum

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Message posted on ‎06 Nov 2025 11:17 AM

Re: Broadband say I have to pay bill when it’s been paid

Posted by a Superuser, not a Sky employee. Find out more

@Wolfsfone  If a bill was paid on the 10/10/25 then this months will be due for the 10/11/25.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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