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Discussion topic: Bills

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This message was authored by Dorothy+2449 This message was authored by: Dorothy+2449

Bills

Why is my sky bill.so high this time at 196 pound compared to next month if 101 pound I' don't use my telephone
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bills

Posted by a Superuser, not a Sky employee. Find out more

@Dorothy+2449 

As customers we can't see your bills so could your discounts have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended you can contact Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, in fact recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Bills

Posted by a Superuser, not a Sky employee. Find out more

@Dorothy+2449 

What is the difference if you compare the two:

 

https://www.sky.com/bill/tv-broadband-talk

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