Discussion topic: Sky Stream Subscription showing as Sky Glass in account info
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Message posted on 25 Aug 2024 11:41 PM
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Sky Stream Subscription showing as Sky Glass in account info
Hi, I have an active Sky Stream Account but when I look at 'Account Info' it says that this is a Sky Glass Account? When I interrogate the 'Chat Bot' I am told that I am logged into a Sky Glass Account No. ........... but that I do not have an active subscription? Any one know what is going on please? Thanks, Alan
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Message posted on 26 Aug 2024 01:08 AM
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Re: Sky Stream Subscription showing as Sky Glass in account info
@Bod Sky Glass & Stream are usually found under the same account setup as they would normally be linked if you had both.
In this case it's irrelevant if it's called Sky Glass as long as you can see your stream puck and TV packs within the account.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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