Discussion topic: Billing
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Message posted on 28 Aug 2024 04:46 PM
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Billing
So I have just received a email saying that my payment didn't go through so I have come onto the app to pay it manually and there says it has been payed. I'm very confused.
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All Replies
Message posted on 28 Aug 2024 04:50 PM
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Re: Billing
Are you sure the email was from Sky, if it was it would address you by your actual name, if it was from a scammer it might say something like "Dear customer" and there might also be a link that says it goes to your account but it will go anywhere but there.
If the email was from Sky and the app it showing the bill has been paid then you will have no issues.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Aug 2024 04:51 PM
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Re: Billing
How do you normally pay? Are you sure the email is from Sky? If you pay by continuous card payment or direct debit leave that to work.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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