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Discussion topic: CREDIT REFUND

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Avatar for Darth31
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This message was authored by: Darth31

Message posted on ‎28 Aug 2024 06:01 PM

CREDIT REFUND

I cancelled my sky back in May , but you are still taking payments. I dont even have a dish.

we moved to a new house and cancelled sky.

please can you sort this out.

thanks.

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎28 Aug 2024 06:09 PM

Re: CREDIT REFUND

Posted by a Superuser, not a Sky employee. Find out more
@Darth31 wrote:

I cancelled my sky back in May 

How did you cancel and did you get confirmation?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎28 Aug 2024 06:10 PM

Re: CREDIT REFUND

Posted by a Superuser, not a Sky employee. Find out more

@Darth31 
In case you aren’t aware you’re not contacting Sky Customer Services by posting on the forum. We are mainly customers trying to help other customers.

 

Did you receive an email from Sky acknowledging the cancellation because it sounds like you didn't cancel properly? 

(your repeat post has been removed)


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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