Account & Billing
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Discussion topic: Billing

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Graham1966
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This message was authored by Graham1966 This message was authored by: Graham1966

Billing

‎02 Mar 2024 11:08 AM

Hi I would love ke to cancel sky ultra and Dolby atmos from my account

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Billing

‎02 Mar 2024 11:10 AM

Posted by a Superuser, not a Sky employee. Find out more

@Graham1966 
To remove any part of your Sky Q/+ TV package such as UHD you will need to contact Sky and give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You can either call or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv



▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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MarkGoldsmith
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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Billing

‎02 Mar 2024 01:25 PM

Posted by a Superuser, not a Sky employee. Find out more

You MAY be able to remove it online via your MySky account at https://www.sky.com/mysky/tv/home-setup


Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

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