Billing

[Ky2801]

Hi,

I want to pay the remainder of my bill in full and move away from sky.

I see the total that I have left to pay however if I pay this will I still be paying for my usage every month?

I cannot find away to cancel my data plan, I can only reduce it to the lowest which is currently £8 per month. 

If anyone can help with this I could appreciate it very much. TIA

[caesarome]

Do you just have a data plan or do you have a device as well ?

[Ky2801]

Hi, I have a device too which I owe £166 on. Once I've paid that do you know if my data plan will just stop? 

[caesarome · Accepted solution]

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@Ky2801 wrote:

Once I've paid that do you know if my data plan will just stop? 

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No, you data plan will not just stop once the device has been paid off as you will have to cancel it yourself which you can only do once you have had the plan for 12 months or more so to both pay your device off and cancel the plan you would need to call Sky on the free 150 number from your mobile.