Discussion topic: Billing woes
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Message posted on 01 Sep 2025 08:23 AM
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Billing woes
I renewed my package at £64.50 on August 2nd
As of today (1st Sept) and 7 phone calls to say my agreed amount if wrong, I am still being billed incorrect at over £80 a month.
Everytime their call centre say there's a tech error but they can fix it.
When is enough enough and they need to admit whatever price they promised to keep me, isn't possible?
Direct debit went today, £20 nearly more than agreed so the company now owes me - not to mention the time on the phone
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Message posted on 01 Sep 2025 10:14 AM
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Re: Billing woes
If your future bills are also wrong then you might want to register a complaint here:
https://www.sky.com/help/complaints
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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