@Paulinecox123
Bills generally increase due to
- the annual price increase (normally April)
- discounts ending or a combination of both.
If your discounts have ended you will need to contact Sky to try to negotiate a new deal or potentially amend your package which will require another 18 month minimum term contract.
Sky are not obliged to offer you another discount so if you're offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
