Discussion topic: Bill taken twice
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Message posted on 27 Oct 2025 08:36 AM
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Bill taken twice
I made a manual payment for my sky bill a few days ago and it went through fine, however the direct debit went through aswell today. My account says im in credit for the amount for next months payment, but i would prefer a refund. How do i go about this?
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Message posted on 27 Oct 2025 09:10 AM
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Re: Bill taken twice
By calling Sky?
Message posted on 27 Oct 2025 10:00 AM
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Re: Bill taken twice
As you have a direct debit set up @Leigh_88 you do not need to make any manual payments because as you have found doing this close to your billing date it will not stop the direct debit from being taken.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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