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Discussion topic: Bill payments

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Avatar for Johig
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This message was authored by: Johig

Message posted on ‎22 Apr 2025 02:13 PM

Bill payments

My bill payment came out on the 26th March and again on the 17th April. I haven't got a full months sky from my first payment coming out.

 

can you clarify why this is please?

 

Kind regards

Joanne 

 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎22 Apr 2025 02:16 PM

Re: Bill payments

Posted by a Superuser, not a Sky employee. Find out more
@Johig wrote:

can you clarify why this is please?

 

We're other customers here and cannot see your bills or know what you've bought.

 

However, billing is monthly in advance.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for peter-marlow+1966
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This message was authored by: peter-marlow+1966

Message posted on ‎22 Apr 2025 02:38 PM

Re: Bill payments

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You need to call sky about this issue  

P c marlow
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This message was authored by: caesarome

Message posted on ‎22 Apr 2025 05:45 PM

Re: Bill payments

Posted by a Superuser, not a Sky employee. Find out more

@Johig 

What shows on your account here regarding these payments:

 

https://www.sky.com/bill/tv-broadband-talk

 

On what date was your services activated ?

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