Bill keeps going up

[Donna45]

I signed a new contract in October, in January my patment increased by £4 with no warning & future payments are up by £5. I've had no communication about this, no offers or discounts ending. Why does my bill keep going up?

[caesarome · Accepted solution]

If you compare your last few bills do they give you any clues as to why there is an increase ?

[Mendip24]

March 2024 package with sports and cinema £81.50, today £97 nothing has changed??? Why

[Mark39]

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@Mendip24 wrote:

March 2024 package with sports and cinema £81.50, today £97 nothing has changed??? Why

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Clearly something has changed. Check the detail of your bill. By all means post a picture of it if you wish, but be sure to obscure your account number.

[MarkGoldsmith]

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@Mendip24 wrote:

March 2024 package with sports and cinema £81.50, today £97 nothing has changed??? Why

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Likely the annual price rise. This applies in April usually, however customers who signed up to package in March may have had the package initially listed at the pre-increased rate and usually get a few months grace before the price rise is implemented.