10 Jan 2023 06:21 PM
I'm not sure why my mobile bill
is increasing next month. I locked into a 12 month contact on 5.12.22 for a set price and was assured that this price would not go up during this time!
10 Jan 2023 06:23 PM - last edited: 10 Jan 2023 06:24 PM
Posted by a Superuser, not a Sky employee. Find out more@annateach Sky don't do fixed price contracts they do fix term meaning prices can increase
if you believe you were mis informed you would need to complain directly to sky
https://www.sky.com/help/articles/how-to-make-a-complaint
10 Jan 2023 06:28 PM
Posted by a Superuser, not a Sky employee. Find out moreData charge increases have been announced for bills due after 14 February as per this link
https://www.sky.com/help/articles/sky-mobile-price-change-faq
10 Jan 2023 06:28 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat makes you say you are seeing an increase as while the data packages are going up from 14th February if you are in a contract you should not see an increase.
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