@BallySingh wrote:
I wanted to ask if it is possible that a bill payment can be taken from direct debit/card payment and the credit on the Sky account.
For example, lets say that the bill owed was £40 and you already had £20 in your online sky credit, would sky directly take the whole £40 from direct debit and not split the £20 from the online credit and direct debit?
Bill payment: £40
online credit: £20
Sky takes £20 from direct debit and £20 from credit, would this be possible.
apologies if this sounded complicated lol.
@BallySingh Yes that's how the billing system works anyway
your direct debit/card payment will be reduced by the account credit amount provided the credit was applied before the bill was generated otherwise it will come off the following month
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