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Discussion topic: Account registered at my address - new customer
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Account registered at my address - new customer
‎19 Jun 2024 11:17 AM
I am trying to set up an account & purchase broadband but when I get to checkout it says there's already an account listed at my address - I'm assuming this is from a previous tenant.
I'd really like to speak to someone on the phone from Sky but when I call the 0333 number it just says there's no account registered with my phone number - because it won't let me set up an account - etc. etc...
Is there any way I can get through to customer support without an account?
Help much appreciated!