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Discussion topic: Refund

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This message was authored by Sue696 This message was authored by: Sue696

Refund

I am going round & round in circles.  I am owed a refund since leaving. Still not had it.  Been trying to get in touch but no luck. Tried messenger but no luck.  How do I go about this please


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

@Sue696 

I think you were poorly advised with that. The Messaging Team won't be able to get it back in the usual timeframes. It will probably have to go to a back office team to raise a cheque. You still haven't confirmed it's showing as a credit on your account. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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