Discussion topic: Account in credit
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Message posted on 18 Dec 2024 03:05 PM
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Account in credit
I recently cancelled sky and moved to another provider my latest bill is showing a credit how do I get this refunded
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Message posted on 18 Dec 2024 03:06 PM
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Re: Account in credit
@karyl+60
How recent is recent?
If your payment method is still active (used to pay Sky) refunds usually take up to 6 weeks from your last day of connection. If your payment method has been cancelled Sky will have to manually raise a cheque, usually involving a back office team, and post it to you so it’ll take longer.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 18 Dec 2024 03:09 PM
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Re: Account in credit
Roughly 3 weeks ago
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