Hi, can anyone help me with this, please, I'm sure it must be a simple solution. Firstly, I am having trouble accessing my sky account page at times, It seems that someone must be changing my passsword because on a few occasions my password is just not letting me in, and I have had to use 'forgotten password' to access my account page, I know I didn't enter an incorrect password and I tried it many times, unless this issue is also connected to the denied access,? I don't know?
That is the first thing. Then, I tried to access 'reset password' from the page and it is saying access denied. Then when I try to access yahoo mail it says access denied. I tried to follow a link on an answered question on here and access denied again. I am using chromebook when I am getting access denied. I do reboot my router often, so that isn't solving it.
Is there any way to see a history of changed passwords on my sky account as in the date changed and what it was changed to?
Also is there a section on this site where I can see what devices are connected to my wifi? I know that I can see this on the router admin page, but I just wanted to know if I can find the same information in my sky account?
My apologies for so many questions, I would appreciate an answer to any of them, I am just an old biddy who is tech-savvy in no way whatsoever 🙂 Thank you for reading
Edit; After posting this message I then logged off and back in again ( just to check the password was still working ) the page took longer to load and flashed a bit then when I clicked on reset password it worked. no problem ?? What is going on? does anyone know? It was saying access denied all the time and then suddenly, the very minute when I post about it the issue is fixed? Very strange.
