16 May 2023 11:24 AM
I currently do not use the land line however the box that comes into the house has a wire exposed and the box the internet is plugged into is damaged. who do I contact to get this looked at
16 May 2023 11:34 AM
Posted by a Superuser, not a Sky employee. Find out moreAssuming Sky is your provider, you would need to contact them.
17 May 2023 02:02 PM
Posted by a Sky employeeHi @Natearly
Thanks for using the Sky Community.
We may be able to help here. I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.
For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
17 May 2023 02:21 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to chat.
19 May 2023 03:00 PM
Posted by a Sky employeeWe are still looking to help you Natearly. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
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