Discussion topic: exposed wires
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Message posted on ‎16 May 2023 11:24 AM
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exposed wires
I currently do not use the land line however the box that comes into the house has a wire exposed and the box the internet is plugged into is damaged. who do I contact to get this looked at
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All Replies
Message posted on ‎16 May 2023 11:34 AM
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Re: exposed wires
Assuming Sky is your provider, you would need to contact them.
Message posted on ‎17 May 2023 02:02 PM
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Re: exposed wires
Hi @Natearly
Thanks for using the Sky Community.
We may be able to help here. I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.
For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Kev
Community Manager
Message posted on ‎17 May 2023 02:21 PM
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Re: exposed wires
Thanks for escalating this. We’ve sent an invite to chat.
Message posted on ‎19 May 2023 03:00 PM
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Re: exposed wires
We are still looking to help you Natearly. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
Lisa - Sky Tech Team Expert
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