06 Sep 2023 09:50 AM
I just had a phone call on my landline, called dialing 1471 no dial tone, tried calling my phone won't work, tried calling the landline it won't go through. Even tho I just had a phone call I cannot now make any calls in or outgoing. Can sky check for any faults in the phone line.
06 Sep 2023 09:59 AM
Posted by a Superuser, not a Sky employee. Find out moreAny recent changes to your phone/broadband subscription?
06 Sep 2023 10:16 AM
No changes, but I can now call the phone line from my mobile but I cannot call out from the landline. Everything else is working but I can't call out. Tried the fixes the help suggested.
06 Sep 2023 10:23 AM
Posted by a Superuser, not a Sky employee. Find out moreThere's a simple line check you can try here, even if your broadband is working OK. If it doesn't detect a fault, I'd report it to Sky.
https://www.sky.com/help/articles/broadband-diagnostic-start
If you wish we can ask their messaging team to contact you here for a private online chat so that you can do that?
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