Telephone landline not working

[Brenda+Turner]

Hi my telephone line is not working has a crackle on it and can not phone out 

[Krazykathryn]

Yes, this often happens. My opinion is that it's the internet calling system. People ring me if comes up as though it's a busy line of as though the number doesn't even exhist.I try and call out and my line is dead all together. It's so annoying.

[Johnpaterson]

Still no joy with landline 

[Daniel0210]

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@Johnpaterson wrote:

Still no joy with landline 

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@Johnpaterson 

We'll need more information. "Still no joy" but as it's your first post we don't know any details. 

[Mark39]

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@Johnpaterson wrote:

Still no joy with landline 

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This is your first post, so no idea what the background to this is. 

[Philip+201]

I have tried many times but it needs an Openreach person to fix the issue and it seems impossible to speak to anyone 

[Philip+201]

Thanks 

[Mark39]

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@Philip+201 wrote:

I have tried many times but it needs an Openreach person to fix the issue and it seems impossible to speak to anyone 

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What's the issue and what have you tried? 

Are you new to Sky Talk/Broadband?

Do you have Internet calls? If so what colour is your Hub's Voice light?

What was the result of the connection test here (even if your broadband is ok): https://www.sky.com/help/articles/broadband-diagnostic-start