Discussion topic: Sky +

This message was authored by: Whitey100 · ‎04 May 2023

My dad has just had sky Q installed as his old box wasn't HD and he was losing channels. He is struggling with the sky Q remote. Will my old sky + HD work with his new dish and his card?

This message was authored by: Annie+UK · ‎04 May 2023

Nope, a Sky Q dish is incompatible with Sky Plus

Also yo cannot revert back to Sky Plus when moving to Sky Q

My Sky Plus FAQ My Sky Glass/Stream FAQ Sky+SD customers losing SD channels! (See Q48)

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This message was authored by: Annie+UK · ‎04 May 2023

Nope, a Sky Q dish is incompatible with Sky Plus

Also yo cannot revert back to Sky Plus when moving to Sky Q

My Sky Plus FAQ My Sky Glass/Stream FAQ Sky+SD customers losing SD channels! (See Q48)

This message was authored by: TimmyBGood · ‎04 May 2023

@Whitey100 wrote:

He is struggling with the sky Q remote.

Would this help?

https://www.sky.com/help/articles/accessibility-remotes

https://www.sky.com/help/articles/q-buttons-explained-access

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: xenon81 · ‎04 May 2023

Those remotes are useful if the problem is a dexterity issue as they're easier to hold.

While they look identical to the old Sky+HD remotes. the function of many buttons is completely different and may just add to the confusion.

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