11 Dec 2021 11:56 PM
My Sky Q is paid monthly by direct debit and the account is up to date abd in credit
When I select to rent a movie, I get an information message on screen 'This programme cannot be purchased as your spending limit has been reached'
Does anyone know how to resolve the issue sky customer service is not operational since March 2019, is this even legal?
12 Dec 2021 10:10 AM
Posted by a Superuser, not a Sky employee. Find out moreAs stated here @Sky+Customer+LC you will need to contact Sky Store support
@Stephen+Mourton wrote:
@Sky+Customer+LC You could try this.....
https://www.skystore.com/help/contact-us
Live chat starts at 11am
12 Dec 2021 06:15 AM
12 Dec 2021 06:29 AM
Posted by a Superuser, not a Sky employee. Find out more@Sky+Customer+LC You also posted the same question here https://helpforum.sky.com/t5/Sky-Q/Is-it-legal-for-Sky-Ireland-not-to-operate-customer-support-in-Ir...
12 Dec 2021 10:10 AM
Posted by a Superuser, not a Sky employee. Find out moreAs stated here @Sky+Customer+LC you will need to contact Sky Store support
@Stephen+Mourton wrote:
@Sky+Customer+LC You could try this.....
https://www.skystore.com/help/contact-us
Live chat starts at 11am