I recently received an email regarding a free copy of Sing. I purchased it for £0 online and today I thought I would check it out. I noted that on my sky q box was advertised it again as free. I went to my purchases on the sky q box and could not find it there. I then went to the sky store and (foolishly) purchased it. I now find that I have paid £7.99 for another copy. I checked on my online account and find that I have two copies now. I did not realise that you have to somehow send the film to your box and that you could buy a film twice!
How do I get a refund of my £7.99. I have not watched or downloaded either of the copies yet.
Thanks in advance
