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Discussion topic: Sky Q Minibox Stopped Working

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John63
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Sky Q Minibox Stopped Working

‎20 Sep 2023 10:16 AM

Sky Q minibox no longer works. When switched on at the wall, the red "recording" light comes on for a few seconds then disappears. Box won't boot up or connect to the TV. Have tried all the reset and reboot steps suggested on this forum. Assume box is faulty, will Sky replace it? 

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Chodley
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Re: Sky Q Minibox Stopped Working

‎20 Sep 2023 10:17 AM

Posted by a Superuser, not a Sky employee. Find out more

Yes they will. Give them a call.

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Chodley
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Re: Sky Q Minibox Stopped Working

‎20 Sep 2023 10:17 AM

Posted by a Superuser, not a Sky employee. Find out more

Yes they will. Give them a call.

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John63
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Re: Sky Q Minibox Stopped Working

‎22 Sep 2023 08:07 AM

Thanks, all resolved really quickly. Gave them a call and they sent out a replacement box next day 

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