No satellite signal

[Janeferg99]

Not receiving a satellite signal can't watch any channels can watch recordings through been like this since I renewed contract on the 22nd Jan 

[Daniel0210 · Accepted solution]

@Janeferg99 
”No signal” tends to be a message from your TV (in which case check the cables going to the TV).

A “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye and could only affect one or two channels). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

[Swansman21]

No signal with my Q box pre recorded ok

[Daniel0210]

@Swansman21 

My reply, post 2 above, applies to you too.