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Discussion topic: Pixelated Issues

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This message was authored by DavieB1967 This message was authored by: DavieB1967

Pixelated Issues

Sky Q Box

When Watching STV HD Channel 103 the screen constantly destorts (Pixelates) and sounds like a dalek.

 

Channel 803 STV non HD is fine

 

Any ideas? Signal strength is ok.

 

It started doing this on Saturday and still happening now (Monday)

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Pixelated Issues

Posted by a Sky employee

Hi there @DavieB1967. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

DavieB1967
Topic Author
This message was authored by DavieB1967 This message was authored by: DavieB1967

Re: Pixelated Issues

Engineer is on his way, thanks 👍🏻

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