No phone line to house

[Jamie-H]

We've renovated our house and no longer have a phone line wired in.

We've just switched back to Sky broadband and I called today to ask how it works without a phone line and was told we need a VoIP phone to connect and hardwiring to the phone line wasn't necessary anymore.

Is this correct?

we don't want to make any landline calls, just connect to the broadband.

Thanks

[cookiemonsteruk · Accepted solution]

@Jamie-H 

From last september all new copper connections will use internet calls and fttp connections always required that.  However you do need a data carrier for broadband but not a voip phone as such any phone with the standard bt telephone jack should do. So in your case select the pay as you talk tariff ie no phone no money.

In order to see what is available will help decide whether you need to request a new line could you enter you full postal address below and post the table after removing your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[Jamie-H]

[Chrisee]

@Jamie-H Openreach will have to re-instate your copper phone line if you order broadband from Sky to carry the broadband signal. This will probably cause a delay as according to the checker the system expects a working line is there. Quite a common issue where a property has not had a broadband service using the Openreach network and normally there is no charge.

[Jamie-H]

Thank you. 

That's what I thought despite Sky telling me twice now It's good to go 

[Chrisee]

@Jamie-H they are saying that because that is what the Openreach database entry is saying. In pracrice place the order when the activation date comes round it wont work. Openreach will send round an engineer to check why. Surprise surprise the line isnt there, but hopefully it is still run to the external connection box if it is its a simple job of installing a new internal master socket. 

You would go through the same pantomine if you bought from any other isp using Openreach.