Need a box to return my old sky q broadband hub

[Anonymous]

Hi. I keep getting requests to return my old broadband hub but I have not had a box from you yet. 

[oldfella · Accepted solution]

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@Anonymous wrote:

Hi. I keep getting requests to return my old broadband hub but I have not had a box from you yet. 

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Hi @Anonymous 

See the following link for all Sky returns information.
https://www.sky.com/help/articles/return-tv-broadband.

If necessary you can use you own Packaging and also print your own labels.
Ensure that you keep proof of posting as the Sky return system handled by Unipart has delays and is not as reliable as would be desired.