18 Sep 2023 12:19 PM
I pay £6 a month for broadband boost but how do I know that I am actually getting it?
wifi inside our small bungalow is still total rubbish.
18 Sep 2023 12:21 PM
Posted by a Superuser, not a Sky employee. Find out more@SusanA62 Do you have any boosters installed at your property?
18 Sep 2023 12:22 PM
Posted by a Superuser, not a Sky employee. Find out more
With broadband boost you get daily line monitoring and a few other benefits
However you still need to call sky for the booster/mesh boxes
18 Sep 2023 12:35 PM
Have got no boosters and was never given any from sky, was told that it would all be done from their end.
18 Sep 2023 12:36 PM - last edited: 18 Sep 2023 01:08 PM
Posted by a Superuser, not a Sky employee. Find out more
'Broadband Boost' is the rather unfortunate marketing name Sky chose to use: it does not, in fact, boost broadband at all.
You should have been supplied with a Sky Broadband Hub: to receive wireless booster hardware you'd need to claim under the terms of the WiFi Guarantee
18 Sep 2023 12:36 PM
Posted by a Superuser, not a Sky employee. Find out more
You will need to call sky on 150 from you sky landline
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