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Discussion topic: How do I find out if I am receiving broadband boost?

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This message was authored by SusanA62 This message was authored by: SusanA62

How do I find out if I am receiving broadband boost?

I pay £6 a month for broadband boost but how do I know that I am actually getting it? 
wifi inside our small bungalow is still total rubbish. 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: How do I find out if I am receiving broadband boost?

Posted by a Superuser, not a Sky employee. Find out more

@SusanA62  Do you have any boosters installed at your property?



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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: How do I find out if I am receiving broadband boost?

Posted by a Superuser, not a Sky employee. Find out more

@SusanA62 

 

With broadband boost you get daily line monitoring and a few other benefits

 

However you still need to call sky for the booster/mesh boxes

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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SusanA62
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This message was authored by SusanA62 This message was authored by: SusanA62

Re: How do I find out if I am receiving broadband boost?

Have got no boosters and was never given any from sky, was told that it would all be done from their end. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How do I find out if I am receiving broadband boost?

Posted by a Superuser, not a Sky employee. Find out more

@SusanA62 

 

'Broadband Boost' is the rather unfortunate marketing name Sky chose to use: it does not, in fact, boost broadband at all.

 

You should have been supplied with a Sky Broadband Hub: to receive wireless booster hardware you'd need to claim under the terms of the WiFi Guarantee 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: How do I find out if I am receiving broadband boost?

Posted by a Superuser, not a Sky employee. Find out more

@SusanA62 

 

You will need to call sky on 150 from you sky landline

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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