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Discussion topic: Disconnecting WiFi

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This message was authored by Dansr This message was authored by: Dansr

Disconnecting WiFi

WiFi keeps disconnecting
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This message was authored by CT50 This message was authored by: CT50

Re: Disconnecting WiFi

My broadband keeps disconnecting too.  It has been disconnecting on and off all week, but broadband test say there is nothing wrong with the connection! 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Disconnecting WiFi

Posted by a Superuser, not a Sky employee. Find out more

@CT50 & @Dansr check the lights on the hub if the internet light goes amber then you have lost connection to the exchange. Loads of issues currently due to the very wet weather. Unless the My Sky app which works over a mobile connection tells you there is a known local,fault call Sky to report the issue. They will get an engineer to check your lines. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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