"Scream" on Paramount Plus - movie chunks in wrong order

[r0cketscience]

I downloaded the original 'Scream' movie via Paramount Plus on my Sky + box. 

We started watching - when the opening sequence which (spoiler alert) leads to the death of Drew Barrymore's character, finished the movie cut straight to the final sequence and closing titles. This was after  about 30 minutes of running time. When the titles finished the movie continured to play as if the final 'chunk' of the movie had been played out of sequence. 

I've raised a ticket with Paramount as well, but I thought I would put something here in case Sky have some responsibility for the Paramount content on the Sky platform.

[GD1]

@r0cketscience  Sky have no responsibility for 3rd party content, it is paramount who provide the material in the form that you saw it.

[caesarome]

The only thing that might be worth doing is emailing Sky's Viewer Relations team on this address - viewerR@sky.uk so they can get in touch with Paramount about it.

[nigea99]

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@caesarome wrote:

The only thing that might be worth doing is emailing Sky's Viewer Relations team on this address - viewerR@sky.uk so they can get in touch with Paramount about it.

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Just out of interest would advise the same for Disney + or Netflix  content ? 

[lettice]

Have noticed a few anomalies Myself and there have been others on this community since having Paramount +.
Some content plays differently or is blank or produces an error when viewing on Sky Q, but plays fine when viewing on a non Sky device.

One as an example that a few of us on here noticed today is try playing 'Ray Donovon The Movie' on a Sky Q box via the Paramount+ app, you get an error occurred message .  Try on any other non-Sky device with the Paramount+ app and it works fine.

VR have been emailed, but so far no response.

[Timelord2018]

Best place to contact is 

https://support.paramountplus.com/s/contactsupport?language=en_GB

[Darren84]

I've had the exact same thing happen with two other movies. 

[JMF75]

Yeah, just started watching scream 2 on SKY which after the beginning jumps to the end of the film and credits and then back to where it should of carried on. I have noticed quite a few errors since the changes to Paramount plus. 

[lettice]

Best to send these kind of reports to ViewerR@sky.uk ,rather than Paramount.

As sending an email to Paramount, they reply to your email that you should report back to Sky if its an asset problem on a Sky device.

[ChrisRich51]

Every movie I have downloaded is the same as you - it's 10 minutes of the start of the film - then about 15 minutes of the ending - then credits then the middle of the film (by this time I have lost interest in the film ie just watching the middle) - there is clearly something wrong either the much promoted Paramount + so I have just avoided this 'new' channel - most of their stuff can be seen on other sky channels so until someone wakes up at Sky I won't be watching it 

[SKY1992bf]

@ChrisRich51  As previously advised in the thread you need to send details of the film's you have tried to download and your experiences

to viewerR@sky.uk

the more people email the more likely sky will investigate 

[chanlon]

This has happened on our Sky HD box as well with Pulp Fiction and Wayne's World. It's so annoying. 

[Paul+W+29]

Has happened to me with Scream, Castaway and at least two other movies. Really annoying.

[Mark39]

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@Paul+W+29 wrote:

Has happened to me with Scream, Castaway and at least two other movies. Really annoying.

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See previous posts for what to do about it.

[JMF75]

Hey, I sent an email to ViewerR@sky.uk on the 04/07. They said they were investigating but I have no idea if sorted. I guess if your films started doing this after my date then it looks like it hasn't been sorted