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This discussion topic has been answered Discussion topic: What's going on with Cinema channels today?

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This message was authored by: TobiasG

What's going on with Cinema channels today?

Seems most of the cinema channels are showing different films from what's listed.


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This message was authored by: KevNewMedia Answer

Re: What's going on with Cinema channels today?

Posted by a Sky employee

Hi Everyone

 

Thank you for highlighting this problem and thank you for tagging us @caesarome and @GD1 

 

Can I ask what platform you are seeing this issue on? ie Sky+/Sky Q/Sky Glass or Stream/Sky Go

 

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

Thanks
Kev
Community Manager

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This message was authored by: Joannelanceley

Movie channels

My movie channels are not showing the correct content there is another film playing to what is advertised 

This message was authored by: karl+mufc

Movie channel mix up

Movie channels not showing what's advertised.

Jack reacher is the magnificent seven,the hangover 2 is singing in the rain.

anyone else having this problem?

This message was authored by: GD1

Re: What's going on with Cinema channels today?

Posted by a Superuser, not a Sky employee. Find out more

This issue has been raosed to Sky in the closed forum.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: TobiasG

Re: What's going on with Cinema channels today?

It's deliberate as I caught the start of one film where the continuity announcement was along the lines of "the following film has been changed from the advertised..."

This message was authored by: KevNewMedia Answer

Re: What's going on with Cinema channels today?

Posted by a Sky employee

Hi Everyone

 

Thank you for highlighting this problem and thank you for tagging us @caesarome and @GD1 

 

Can I ask what platform you are seeing this issue on? ie Sky+/Sky Q/Sky Glass or Stream/Sky Go

 

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

Thanks
Kev
Community Manager

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This message was authored by: TobiasG

Re: What's going on with Cinema channels today?

I'm on Sky Q.  As I said above, this is clearly a deliberate action by Sky rather than some kind of error as the continuity announcement said the film had been changed.

This message was authored by: xenon81

Re: What's going on with Cinema channels today?

Due to a possible issue with PIN protection caused by the Viewing Card issue that many viewers have reported, the daytime showings of PIN-protected 12/15/18 rated movies have been temporarily suspended. 

This message was authored by: Manestream

Re: What's going on with Cinema channels today?

I am on sky Q, and almost every sky movie channel, sky atlantic, sky max and many other channels are no longer showing whats advertised, showing teh same program back to back or just plain out just showing teh same 3 or 4 adverts.

I dont know whats going on with sky right now but they sure as hell have dropped a massive clanger here.

Not to mention channels that are showing teh right program are droppign to a blue screen askign you to check your viewing card (done that same problem so came here to see what was happening and if it was just me). Apparently it isnt.

 

So whats actually going on with sky??

This message was authored by: xenon81

Re: What's going on with Cinema channels today?

If the channel is due to be showing a PIN protected programme or film then something else will be showing instead until the viewing card issue is resolved.

This message was authored by: MikeC1

Wrong films on movie channel

Trying to watch film channel Sky Thriller but a mad Chinese film on, the bike riders should be on .

I think other channels effected.

Iv had other problems today 

This message was authored by: TimmyBGood

Re: What's going on with Cinema channels today?

Posted by a Superuser, not a Sky employee. Find out more

As @xenon81 indicates, if there's a problem with the operation of the Mandatory Daytime Protection PIN then no channel is going to risk the really serious financial penalties inevitably inflicted by Ofcom for transmitting post-watershed content before 21:00 without it (not to mention the potential real world effect of having, say, Sky Atlantic carrying its usual mayhem and carnage at school hometime without any access control)

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This message was authored by: MightyQuinn

Re: Wrong films on movie channel

Posted by a Superuser, not a Sky employee. Find out more

Hi @MikeC1   Yes, Sky are aware.

This message was authored by: Maguire79

Re: Wrong films on movie channel

Trying to watch the Halloween channel and its switched over to animated movies I was watching the ring and it just went to adverts and some random film came back on

This message was authored by: TimmyBGood

Re: Wrong films on movie channel

Posted by a Superuser, not a Sky employee. Find out more

@Maguire79 wrote:

I was watching the ring and it just went to adverts and some random film came back on


Yes, because that's the kind of content which is only legal to broadcast before 20:30 on a subscription fim channel if Mandatory Daytime Protection is applied.

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BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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