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Avatar for Mikedavey
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Message posted on ‎08 Dec 2024 03:02 PM

Tsunami !!

I have recorded “Tsunami Race Against Time” on National Geographic. I have watched 1-3, but it won’t let me watch episode 4, telling me I need to upgrade my subscription. Why ?

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Message posted on ‎08 Dec 2024 04:06 PM

Re: Tsunami !!

Posted by a Superuser, not a Sky employee. Find out more

Have you recorded in HD or perhaps UHD when you don't subscribe to the relevant package. Can you access the catchup version in either SD or HD ?

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Avatar for caesarome
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Superuser
This message was authored by: caesarome Answer

Message posted on ‎08 Dec 2024 04:06 PM

Re: Tsunami !!

Posted by a Superuser, not a Sky employee. Find out more

Have you recorded in HD or perhaps UHD when you don't subscribe to the relevant package. Can you access the catchup version in either SD or HD ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on ‎08 Dec 2024 06:41 PM

Re: Tsunami !!

All 4 episodes available on Disney Plus if you have subscription?

Panasonic 50cx700 sky q 2tb, keep the 3d films, I am still watching those
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Message posted on ‎08 Dec 2024 09:13 PM

Re: Tsunami !!

I recorded it on series link, so there shouldn't be a problem there, but I'll see if I can get it on catchup. Boxing Day is the 20th anniversary, so I'm guessing there'll be a second chance then too. Annoying though 😡

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Message posted on ‎08 Dec 2024 09:14 PM

Re: Tsunami !!

Don't subscribe to Disney

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Message posted on ‎08 Dec 2024 10:16 PM

Re: Tsunami !!

Sorted now. Found on catchup. Changed to SD & voila ! Thank you everyone for your kind help 🙏

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