0

Discussion topic: Loose wire

Reply
Avatar for Absolut70-
Level 1 icon
What's this?
This message was authored by: Absolut70-

Message posted on ‎08 Dec 2024 06:24 PM

Loose wire

Wireing is hanging over my front window. Not safe left like this.
Report post
Post 1 of 6
754 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎08 Dec 2024 06:27 PM

Re: Loose wire

Posted by a Superuser, not a Sky employee. Find out more

@Absolut70-  You've posted in the accessibility forum, however this isn't an accessibility services related query.

 

What wire are you referring to, for anyone to help you need to provide more info.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 6
750 Views
Reply
Avatar for Absolut70-
Level 1 icon
What's this?
Topic Author
This message was authored by: Absolut70-

Message posted on ‎08 Dec 2024 09:48 PM

Re: Loose wire

Its the wire for the sky dish. Its come away from top of my window and front door. I have no idea how to get it back up 

Report post
Post 3 of 6
713 Views
Reply
Avatar for lettice
Level 16 icon
What's this?
Superuser
This message was authored by: lettice

Message posted on ‎08 Dec 2024 09:49 PM

Re: Loose wire

Posted by a Superuser, not a Sky employee. Find out more

Is this Sky+ or Sky Q?

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Report post
Post 4 of 6
706 Views
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎09 Dec 2024 03:41 AM - last edited: ‎09 Dec 2024 03:45 AM

Re: Loose wire

Posted by a Superuser, not a Sky employee. Find out more
@Absolut70- wrote:

Its the wire for the sky dish. Its come away from top of my window and front door. I have no idea how to get it back up 

@Absolut70- 

If it's just loose you could employ a local handyman to reattach it.

 

If it's affecting your viewing and you have Sky Q give Sky a call and book an engineer to fix it although after the recent storm there may be a delay. 

If you have Sky+ or Sky+HD you'll need to arrange a local satellite engineer at your own expense as Sky no longer send engineers for those legacy services. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 5 of 6
685 Views
0 Likes
Reply
Avatar for oj01
Level 14 icon
What's this?
Superuser
This message was authored by: oj01

Message posted on ‎09 Dec 2024 07:08 AM

Re: Loose wire

Posted by a Superuser, not a Sky employee. Find out more
@Absolut70- wrote:

Its the wire for the sky dish. Its come away from top of my window and front door. I have no idea how to get it back up 

Also worth noting that the cabling (and the dish) belong to you, so although Sky may come and fix it they may also charge to do so, particularly if viewing isn't affected.


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Report post
Post 6 of 6
640 Views
Reply
Reply