Trouble activating discovery plus

[Mark8344]

I've been trying to activate my discovery plus, even followed the link sent by SMS but all I'm getting is " Sorry we can't do that right now please try again later ". 
Anyone having the same problem. 

[ZyloKai · Accepted solution]

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@Mark8344 wrote:

I've been trying to activate my discovery plus, even followed the link sent by SMS but all I'm getting is " Sorry we can't do that right now please try again later ". 
Anyone having the same problem. 

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You will need to activate Sky via Sky Glass, Sky Stream or Sky Q via this link first:
https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

After you set up your Discovery+ on Sky Glass, Sky Stream or Sky Q,  you can sign into Discovery+ on Sky Glass, Sky Stream or Sky Q and also on the likes of your laptop, phone and/or app. 

[John_X]

The original answer is not helpful as the message the poster gives comes after activating on the sky Q box.

I have been having exactly the same problem but now the problem has moved on to "You need a Discovery+ subscription to do this" and that on the page linked from the QR code on the screen that says "Good news, you have a discovery+ subscription".

It doesn't help that trying to take this up with sky just gets the run-around from the "AI" bot

[Alisonjones61Sw]

Can I talk to someone plz I'm desperate 

[Alisonjones61Sw]

Please I need to talk to someone from sky team plz it's important to me to talk one to one 

[Annie+UK]

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@Alisonjones61Sw wrote:

Please I need to talk to someone from sky team plz it's important to me to talk one to one 

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Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)